Frequently Asked Questions

How Often Should I Schedule Maintenance For My Residential Elevator?
Every 6-12 Months. Regular maintenance ensures smooth and safe operation. Our Techs will inspect and adjust the mechanical and electrical systems to make sure your elevator is in top condition.
What Should I Do If Someone Gets Stuck In An Elevator?
DO NOT ATTEMPT TO OPEN THE ELEVATOR DOORS! Remain calm and reassure those stuck that help is on the way. Make sure to engage the EMERGENCY CALL BUTTON and just patiently wait for help to arrive.
How Often Should Commercial Elevators Be Inspected & Maintenanced?
Commercial Elevator Service requires Lubrication, Electrical System Checks, Testing Safety Features, & Cleaning All Components. Generally, every 1-3 months (also depends on your local regulations and specific needs of your elevator) to ensure the elevator continues to run smoothly and safely.
What Are the Benefits of Upgrading My Commercial Elevator?
Upgrading elevator systems can lead to substantial cost savings for commercial properties. This includes lower energy bills due to more efficient operations, reduced maintenance costs through less frequent repairs, and minimized downtime which enhances tenant satisfaction.
How Will I Know When It Is Time To Call American Indian Elevator For Scheduled Maintenance?
Our Technicians will setup a schedule and attach it to your contract. So, you will never miss the oportunity to keep your occupants safely riding up and down!
What Should I Do When My Elevator Breaks Down?
First, you should ensure the area around the elevator is secure and notify the occupants of the building immediately. Then contact us- our technicians are available 24/7 to respond to breakdowns and minimze downtime! We will dispatch our team of experts to assess and repair to get your elevator back in service ASAP!

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One Last Thing…
When to Repair
- Minor Issues: If the problem is minor, such as a worn-out part or a small leak, repairing might be the most cost-effective solution.
- Age of the Elevator: If the elevator is relatively new (less than 10-15 years old), repairs are often a good option.
- Cost of Repairs: Compare the cost of repairs to the cost of replacement. If repairs are significantly cheaper and the elevator is otherwise in good condition, repairing might be the best choice.
When to Replace
- Frequent Breakdowns: If the elevator requires constant repairs and is frequently breaking down, it might be more economical to replace it.
- Age of the Elevator: Older elevators (over 20-25 years) might be nearing the end of their lifespan, making replacement a better long-term investment.
- Outdated Technology: If the elevator uses outdated technology that is no longer supported or efficient, replacing it with a modern system could be beneficial.
- Safety Concerns: If there are safety issues that cannot be resolved through repairs, replacement is necessary to ensure the safety of users.
Cost Considerations
Long-Term Costs: Consider the long-term costs, including maintenance and potential future repairs. Sometimes, investing in a new elevator can save money over time.
Initial Costs: Repairing is usually cheaper upfront compared to replacement.